Full Time Technicians

Rick Baldassin

Rick Baldassin, BM, RPT

Rick Baldassin enjoys a distinguished career in virtually all segments of the piano industry, spanning nearly four decades.  As an accomplished musician with a particular interest in technology, he earned a BM in Music Performance from Brigham Young University, where he also completed the Piano Technology training program. Following his formal education, Rick received additional training in factory and concert and artist programs conducted by Fazioli, Steinway, Yamaha, and Baldwin.

He achieved prominence early in his career as the Chief Concert Piano Technician for the Utah Symphony Orchestra & Opera, and the University of Utah. Rick was chosen to become the senior technical and teaching consultant for Renner USA in 1989. With his unique teaching skills and wide experience, he became a much sought after instructor, teaching at conventions and seminars throughout the United States, Canada, Germany, Australia, Italy, Japan, Russia, Korea, and Indonesia. He has also taught training seminars for Renner Germany in Moscow and Tokyo. Rick also created the curriculum and serves as the head instructor for the Renner Academy.

In 2000, Rick was selected by Fazioli to become their Technical Support Director for North America, and has taught the Fazioli Factory Concert Training Seminar since that time, including seminars in Moscow, St. Petersburg, and the United States.

The Piano Technician’s Guild recruited him early on to become the Assistant Technical Editor and Tuning Editor for the Piano Technicians Journal. His contributions to the industry and PTG have earned him many awards, including Member of Note in 1991, Hall of Fame in 1999, James H. Burton Award in 2007, and the industry’s highest honor, the Golden Hammer Award, in 2014.

kopp, keith

Keith Kopp, BA, RPT

Keith Kopp came to BYU as a full time staff piano technician in 2002. He has had extensive experience servicing pianos for over 3500 private clients, piano teachers, schools, churches, and recording studios in Oregon, Idaho, and Utah.

Keith Kopp has been involved in education most of his life. He has a degree in music education and taught in the public school system as well as privately. Upon starting studies to become a piano technician, he joined the Piano Technicians Guild (PTG) and passed the required exams to become a Registered Piano Technician (RPT). Keith serves PTG by holding offices on the local, regional and national levels. For seven years he was on the PTG board of directors serving as Pacific Northwest Regional Vice President, one of seven regional vice presidents. He has been active in teaching and tutoring throughout the United States and Canada. Keith has mentored many technicians as they have studied their trade and prepared to take the Registered Piano Technician (RPT) exams. He was an administrator of exams and tests within PTG for over 25 years. He currently serves as chairman of the Examinations and Test Standards Committee of PTG.

Keith has traveled to California, New York, and Italy to attend advanced training with major piano manufacturers, including Yamaha, Kawai, Steinway, and Fazioli pianos. He regularly attends local chapter technical meetings, regional seminars, and nation institutes as he continues to improve his abilities and expertise.

Keith has been the recipient of recognitions, honors and awards on local, regional and nation levels for his work, service and dedication. These include the Emil B. Fries Award of Merit, Portland, Oregon PTG Chapter; Jim H. Burton Award for Outstanding Service in the Pacific Northwest; Crowl-Travis Member of Note in Recognition of Outstanding Service and Dedication to the Piano Technicians Guild; and a BYU Staff and Administrative Employee Recognition Award for demonstrating competency.

Staff Technicians

Aften Fairbanks

Aften Fairbanks, BA

Aften was hired as a student technician in May 2014, and upon graduating, was offered a position as a part-time staff member. She has been a member of the Piano Technicians Guild since July 2015 and regularly attends local chapter meetings.

Aften graduated from BYU with a BA in Family History, German research emphasis. She is from Mesa, Arizona.

Student Technicians

zach froelich
Zach FroelichRaleigh, North Carolina, Junior, Commercial Music
tucker smith
Tucker SmithRPT, Orem, Utah, Junior, Music Education
matthew erickson
Matthew Erickson Provo, Utah, Sophmore, Design
brandon roberts
Brandon RobertsGilbert, Arizona, Junior, Civil Engineering
bradley dickson
Bradley DicksonRexburg, Idaho, Freshman, Organ Performance
tanner garner
Tanner GarnerBluffdale, Utah, Freshman, Music Dance Theatre
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